Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli Weixinli

FAQ

Home / About / FAQ
Our Service Frequently Asked Questions
  • How long will it take to receive a reply after an inquiry?

    We value every inquiry. On weekdays, we will reply within 12 hours of receiving your inquiry.

  • Are you a factory or a trading company?

    We are a direct manufacturer with our own production capabilities and a trading company under our umbrella.

  • What products do you mainly offer?

    We specialize in the production of Western kitchen equipment such as fryers, griddles, pluckers, crepe makers, and more. 

  • In which fields are your products mainly used?

    Our products are mainly used in hotels, restaurants, convenience stores, and food markets. The equipment is mainly for commercial use, but some smaller units can also be used at home.

  • Do you support customized production?

    Customized production is our core business. We can develop and manufacture according to your drawings or samples.

  • What is the company's production capacity?

    We have 5 energy-efficient, modern production lines with a production cycle of approximately 35-45 days, capable of stably meeting various order demands.

  • What is the company size?

    The company currently has over 80 employees, with an annual fixed turnover of 60 million RMB or more.

  • How do you guarantee product quality?

    We implement end-to-end quality management and welcome customers to inspect sample quality at our factory. Every process is inspected, and finished products undergo 100% final inspection according to customer requirements and international standards.

  • What are the payment methods?

    Trade terms (such as EXW, FOB, CIF, etc.) will be confirmed when quoting. We primarily accept T/T, but L/C can also be negotiated.

  • How do you arrange cargo transportation?

    Located approximately 280 kilometers from Ningbo, goods are transported to Ningbo Port and primarily by sea, which is convenient and efficient. For urgent delivery, we can also arrange air freight through Ningbo or Shanghai airports.

  • Which markets do you mainly export your products to?

    Our products meet international standards and certifications (such as CE, RoHS, ETL, etc.) and are sold to more than 50 countries and regions worldwide, including Germany, France, the United Kingdom, Spain, Italy, the United States, Chile, etc. We are committed to providing our customers with world-class quality products and services.